speaker-info

Stefan Abadzhiev

Director BD EMEA, TELUS International

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Stefan is an internationally experienced business development director for EMEA and games portfolio development lead at TELUS International. He helps games companies shape their outsourcing strategy for value-added player support and community management. Stefan is also an avid player of sports and strategy games, and formerly competitive StarCraft player.

Learn more about TELUS International at telusinternational.com.

About Stefan's Sessions

Automation in Players Support 2.0: If, When and How

Room Reykjavik

  Chatbots are stepping in to help meet the gaming community’s heightened expectations of customer service. Setting the right expectation is only half of the gaming-support equation, you also need a reliable partner for player support. Serving some of the largest titles in the industry, we know what it takes to delight players and keep […]

Business Inspiring Production
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